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    TALENT FOR HOSPITALITY

Lavorare in crociera: MSC Crociere seleziona personale

Vuoi lavorare in crociera? MSC Cruises seleziona Guest Service Agent e Executive Pastry Chef. Sede di lavoro La Valletta, Malta. Gli annunci sono stati redatti in inglese dall’azienda stessa. Non lasciarti sfuggire un’occasione come questa. Registrati a JobValet e metti a disposizione il tuo talento.

GUEST SERVICE AGENT

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JOB PURPOSE
The Guest Service Agent welcomes guests with a warm and friendly disposition, answers their questions, handles their complaints immediately and attends to their requests in a professional and timely manner.

KEY RESPONSIBILITIES

  • Provides information and general assistance to guests;
  • Answers phone calls and requests from guests;
  • Performs all necessary administrative tasks;
  • Manages a variety of financial transactions and is responsible of cash floats.

JOB REQUIREMENTS (skills, competencies, experience)

  • Fluent English, oral and written and at least 3 additional European languages (Italian, Portuguese, German, Spanish and French);
  • High School certificate;
  • Experience as a receptionist;
  • Cruise industry experience is an advantage;
  • Proficient use of Microsoft Office and Publisher;
  • Knowledge of Fidelio Cruise System is an advantage;
  • Excellent communication and customer care skills;
  • Problem solving skills;
  • Teamwork;
  • STCW95 certification is compulsory before embarkation (Basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
  • A recognised medical certification is required before starting to work on board.

VISA REQUIREMENTS: Possess a valid passport and when possible a seaman book copy.

 

EXECUTIVE PASTRY CHEF

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JOB PURPOSE
In line with corporate offices guidelines and under the supervision of the Executive Chef, the Executive Pastry Chef supervises and trains the Pastry and Bakery teams to deliver excellent products to guests and crew in all food outlet.

KEY RESPONSIBILITIES

  • Ensures compliance with Company Standards of food production and presentation, including portion and quality control to deliver the highest quality and product;
  • Ensures optimum daily delivery of pastry and bakery products;
  • Maintains the highest standard of sanitation;
  • Organizes daily working schedule for the Pastry and Bakery teams;
  • Prepares and regularly reviews the inventory of the small equipment in use;
  • Ensures that heavy equipment is maintained in good condition and trains the crew for a correct usage;
  • Exemplary Leadership in this department.

JOB REQUIREMENTS (skills, competencies, experience)

  • Fluent English. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);
  • Pastry Diploma / certificate and diploma in food safety/HACCP;
  • Minimum 5 years experienced in a similar position with high volume/fine dining operation and in managing F&B personnel;
  • Computer literate with MS Office applications;
  • Extensive knowledge of Pastry techniques and raw materials;
  • Good knowledge of ice-cream preparation, international desserts, chocolate and sugar;
  • Extensive knowledge of food handling and sanitation standards;
  • Ability to communicate clearly with managers, kitchen and dining personnel;
  • STCW95 certification is compulsory before embarkation (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
  • A recognised medical certification is required before starting to work on board.

VISA REQUIREMENTS: Passport (with a validity of more than 1 year)

 

Registrati su JobValet ed entra a far parte della community dei professionisti dell’hospitality.

 

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